Retail Therapy: At the forefront of digital transformation and customer experience with Paul Zahra, CEO of ARA

In this episode of Retail Treatment, we have the pleasure of web hosting Brian Solis. Brian is a top electronic anthropologist and futurist, acknowledged for his abilities in electronic transformation, buyer practical experience, and innovation. He is presently the Worldwide Innovation Evangelist at Salesforce, in which he leverages his wide expertise to push believed leadership and research.

Be part of host Paul Zahra, CEO of ARA, to delve into Brian’s exceptional views on the at any time-evolving retail business. With in excess of 700,000 followers on social media, Brian provides a prosperity of insights and observations to the table, supplying a glimpse into the potential of retail.

Tune in to listen to Brian and Paul discuss the next topics:

• Brian’s journey as a electronic anthropologist and futurist
• The role of ethics in shaping customer purchase choices and how organizations can continue to be forward of the curve
• The effects of the Covid-19 pandemic on the long run of retail, and the disconnect in between more mature and younger shoppers
• The significance of consumer retention and the reimagination of buyer loyalty
• Addressing the expanding digital divide and its effect on the workforce
• Navigating the demanding financial landscape for stores in the present local weather.

Listen here.

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